Now serving Canadian small businesses

Your Business Grows.
AI Does the Work.

Waypoint AI helps small businesses generate more leads, convert more customers, and save hours every week — using AI-powered automation built by someone who's been in your corner for 20+ years.

20+

Years in digital business

7

AI solutions for SMBs

$0

Upfront — pay for results

Small Businesses Are Leaving Money on the Table

You're great at what you do. But you're losing leads, wasting time on repetitive tasks, and watching competitors who embraced AI pull ahead.

🚫

Leads Slip Through the Cracks

You're too busy doing the work to follow up with every inquiry. By the time you respond, they've called someone else.

Buried in Admin Work

Scheduling, invoicing, follow-ups, review requests — the operational stuff eats your evenings and weekends.

💰

"AI" Feels Overwhelming

You know AI could help, but where do you start? Every tool promises the world. You need someone who speaks your language.

AI-Powered Solutions

Everything You Need to Grow Smarter

From generating new leads to automating your back office — each solution is tailored to your business and pays for itself.

🎯

AI Lead Generation

Targeted outbound campaigns that find and engage your ideal customers with personalized emails and calls — on autopilot.

  • AI-crafted personalized outreach at scale
  • Prospect targeting by location, industry & intent
  • Automated follow-up sequences
  • Real-time lead tracking dashboard
🤖

AI Customer Support

AI chatbots and phone agents that answer questions, qualify leads, and route inquiries — 24/7, even when you're off the clock.

  • Instant response to every inquiry
  • Intelligent lead qualification
  • Seamless handoff to your team
📅

Smart Scheduling

AI-powered booking that handles appointments, confirmations, reminders, and rescheduling — no more phone tag or no-shows.

  • Automated booking & confirmations
  • Smart reminders reduce no-shows by 40%+
  • Self-service rescheduling for clients

Reputation Management

Automatically collect 5-star reviews from happy customers and respond to every review — building the online presence that wins new business.

  • Automated review requests after every job
  • AI-drafted review responses
  • Sentiment monitoring & alerts
📣

Content & Social Automation

AI generates and schedules social posts, email newsletters, and blog content — keeping you visible without the time commitment.

  • AI-generated posts tailored to your brand
  • Multi-platform scheduling
  • Email newsletter automation
⚙️

Workflow Automation

Streamline your operations — from intake forms that auto-populate your CRM to invoice follow-ups and employee onboarding.

  • CRM auto-population & data sync
  • Automated invoicing & payment reminders
  • Custom workflow design for your business
💡

Full AI Strategy Consulting

Not sure where to start? We'll assess your entire operation, identify the highest-impact automation opportunities, and build a custom roadmap — then implement it for you.

  • End-to-end operations audit
  • Custom AI implementation roadmap
  • Hands-on build & deployment
  • Ongoing optimization & support
Your AI Partner

Built by Someone Who Gets Small Business

I'm Nick Lee — and I've spent my entire career helping businesses like yours grow with technology. From selling websites door-to-door in the '90s to building and selling a venture-backed startup, I've been in the trenches with small and medium-sized businesses for over two decades.

Waypoint AI isn't another faceless SaaS tool. It's a hands-on partnership with someone who understands your challenges, speaks your language, and has the technical chops to build solutions that actually work — powered by the latest AI.

  • Started building websites for local businesses in the mid-1990s
  • Enterprise digital consulting with Fortune 500 companies
  • Founded and scaled a custom product startup across 3 continents
  • Built a fundraising platform for charities & non-profits
  • Built and sold FlipGive — a Series A-funded marketplace for youth sports
  • Now: applying 20+ years of pattern recognition to AI automation for SMBs

20+

Years in digital business

1000s

SMBs served over career

5

Businesses built & launched

1

Successful exit (FlipGive)

Simple Process

Up and Running in Days, Not Months

No long contracts. No complicated onboarding. We move fast because your revenue can't wait.

1

Free Strategy Call

We talk about your business, where you're losing time and money, and identify the biggest AI opportunity — usually in 30 minutes.

2

Custom Build

We build your AI solution tailored to your specific business, customers, and workflows. No cookie-cutter templates.

3

Launch & Optimize

Go live, track results in real time, and iterate. You see exactly what's working and what it's earning you — every month.

What AI Delivers

The Numbers Speak for Themselves

Here's what small businesses typically see when they deploy AI-powered automation with Waypoint.

3-5x
More qualified leads per month
AI outreach runs 24/7, reaching prospects you'd never have time to contact manually.
15+ hrs
Saved per week on admin tasks
Scheduling, follow-ups, review management, and data entry — handled automatically.
< 60 sec
Average response time to inquiries
AI responds instantly to every lead — before they call your competitor.
Limited availability

Let's Find Your Biggest AI Opportunity

Book a free 30-minute strategy call. We'll look at your business together and I'll tell you exactly where AI can make the biggest impact — no pressure, no pitch deck, just straight talk from someone who's been doing this for 20 years.

Book Your Free Strategy Call →

Currently onboarding a limited number of clients to ensure hands-on quality.